CUSTOMER SUPPORT

SIZE CHART

Below we provide you with a sizing guide in case you have any doubts in size selection. Rings: Find a ring you have and measure its inside diameter according to the following chart:

Adjustable rings are one size fits all. It is possible that you have a less common size, it could be size 10 or size 18. In that case, contact us at help@flordementa.com and we will try to get it for you. Necklaces: In the following chart you can check the different lengths of the necklaces so you can better choose if you want to make different combinations.

TIPS TO TAKE CARE OF YOUR JEWELRY:

The vast majority of Flor de Menta jewelry is made of 925 Sterling Silver with gold plating. The jewelry of collections made of other gold-plated material is specified in the description of the product itself. Flor de Menta jewelry is always treated with the maximum care, to ensure that it maintains its brightness and its initial appearance. quéHowever, gold-plated jewelry requires more attention and care for better preservation. It is very important that you follow these tips and recommendations, to learn how to care, clean and store your jewelry.

HOW TO CLEAN YOUR SILVER RINGS, NECKLACES, EARRINGS AND BRACELETS

If you see that your gold-plated jewelry has lost a little shine, we recommend you to take a microfiber cloth (specifically for cleaning these jewellery) and rub gently. For these types of products, it is very important not to apply any liquid, chemical products or any other alternative that may accelerate plating loss. Although this simple technique will clean your Flor de Menta, it will not remove scratches, scrapes and bumps of the piece. HOW TO MAINTAIN AND CARE FOR SILVER With wear, tear and time, your jewelry may lose its shine; this is normal. However, there are a number of factors that accelerate this process, and that we must avoid at all costs. Here are our tips:

Do not expose them to cosmetic products, perfumes or any other type of chemical product.

Avoid wearing them when going to do any activity that exposes them to sweat or water. Wetting your gold-plated jewelry negatively affects the life of the plating.
Avoid sleeping with them.

HOW TO STORE JEWELRY They should be kept in a cool place, out of the sun and away from humidity. Our recommendation is to store them in a padded or velvet jewelry box or bag, resistant to possible oxidation.

ALL SILVER JEWELRY WITH GOLD PLATING…

All silver jewelry with gold plating can last a long, long time, if you take proper care; although they require special care, following these tips will make your jewelry last longer. If, even following our recommendations, your jewelry loses its plating sooner than you expected, contact Flor de Menta’s customer service team at help@flordementa.com. Together, we will see what the situation is and how we can help you.