{"id":13830,"date":"2022-03-24T10:52:16","date_gmt":"2022-03-24T08:52:16","guid":{"rendered":"https:\/\/flordementa.com\/returns-and-refunds-policy\/"},"modified":"2022-03-24T10:56:21","modified_gmt":"2022-03-24T08:56:21","slug":"returns-and-refunds-policy","status":"publish","type":"page","link":"https:\/\/flordementa.com\/en\/returns-and-refunds-policy\/","title":{"rendered":"Returns and refunds policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13830\" class=\"elementor elementor-13830 elementor-9269\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5ba69934 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5ba69934\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-74d80783\" data-id=\"74d80783\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-45c1b3f5 elementor-widget elementor-widget-text-editor\" data-id=\"45c1b3f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Overview<\/h3>\r\nYou have 15 days from the date of the order to return or change in any item.\r\n\r\nPlease note that we don\u2019t refund the items, we offer you a gift card that you can use during the next 3 months.\r\n\r\nAll the fees generated during return process are charged to the customer. Please contact us or check our guide before start the process in order to be inform about the shipping cost of our delivery service.\r\n\r\nYou can send the package with the courier service you prefer. In this case all the shipping cost and customs taxes are at your own.\r\n\r\nFree returns will be accepted in case of:\r\n<ul>\r\n \t<li>Mistake in delivery.<\/li>\r\n \t<li>The item is damage.<\/li>\r\n \t<li>It has been chosen a wrong size of a ring.<\/li>\r\n<\/ul>\r\n&nbsp;\r\n\r\nYou have one change for free for a wrong size in rings.\r\n\r\nWe ask you to check the Size Chart during the selection process.\r\n\r\nIn any case, please send us an e-mail to help@flordementa.com with your name, reference order, the details of the item. If a new size is required, we will confirm you the availability.\r\n\r\nPlease note that we check all items before being sent, in order to guarantee the best quality to our customers.\r\n\r\n&nbsp;\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Overview You have 15 days from the date of the order to return or change in any item. Please note that we don\u2019t refund the items, we offer you a gift card that you can use during the next 3 months. All the fees generated during return process are charged to the customer. Please contact [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-13830","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Returns and refunds policy - Flor de Menta<\/title>\n<meta name=\"description\" content=\"In case you want to return a Flor de Menta product, please check our return policy and contact us if you have any doubts.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/flordementa.com\/en\/returns-and-refunds-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returns and refunds policy - 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